Access to the PCHI Portal is allowed only for certified entities. Contact info@pchi-hub.org with any questions.
PCH & PA Annual Certification Fees
HUB SIZE
Small
Medium
Large
Very Large
21+
14-20
0-6
7-13
$3,600
$5,100
$6,850
$9,850
ANNUAL FEES
# OF AGENCIES
2025 PCH & PA Application Fee $800 (one-time fee)
PA Annual Fee: $1,200
Pathways Community HUB Institute® Model Certification Program
The Pathways Community HUB Institute® was founded to further the PCHI® Model of community-based care coordination to advance health equity. Foundational to implementing this mission is the PCHI® Model Certification Program that supports communities to implement the Model with fidelity.
The PCHI certification program ensures adherence to the comprehensive Pathways Community HUB Institute® Model resulting in addressing individually modifiable risk factors leading to improved health outcomes. The PCHI Model is informed by research, implementation, continuous quality improvement, and evaluation, designed to examine and document program effectiveness.
Value of PCHI Certification
The PCHI Model is one of the most developed models of community-based care coordination that exists. Payors and state governments recognize the value of PCHI Model certification and many require Pathways Community HUBs to be certified by PCHI in order to contract for outcome-based services. Communities indicate their commitment to creating health equity by committing to the rigor of PCHI Model Certification. PCHI only licenses the PCHI Model content to communities that are committed to implementing the PCHI Model to fidelity and are active in the national certification program. Communities with an active National PCHI Certification Agreement are members of the PCHI Health Equity Action Network (Network) and contribute to the PCHI National Quality Benchmark Report of care coordination outcomes.
PCHI Certification Standards
There are 7 Pathways Community HUB and 5 Pathways Agency National Certification Standards. PCHI® Model Certification Standards incorporate Culturally and Linguistically Appropriate Services (CLAS) Standards to guide communities as they implement the Model. A nationally certified PCH improves health, reduces costs, and promotes health equity. The PCHI Model Certification Standards focus on the: Entity implementing the PCHI Model, PCH Network*, PCHI Model Care Coordination, Operations, Training, Community Advisory Council*, and Quality Improvement (* not applicable to Pathways Agency).
In addition to certifying Pathways Community HUBs and Pathways Agencies, PCHI also certifies Technology Vendors and PCHI CHW Instructors to support PCHI Model implementation. For more information or answers to your questions contact us.
Pathways Community HUB Institute® Certification
PCHI grants PCHI Model Certification to entities that demonstrate compliance with the PCHI Model Standards and other certification requirements. PCHI issues certified entities with a PCHI Model Certificate and Seal based on the Evaluation Review Panel’s recommendations.